Welcome to Designi Agency (“we”, “us”, “our”). At Designi Agency, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website designiagency.com (the “Website”), contact us, or otherwise engage our services.
By using or accessing our Website, you accept the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website.
1. What information we collect
We may collect the following types of information:
1.1 Personal Information You Provide
When you interact with us (e.g. via contact form, quote request, newsletter subscription, or service inquiry), you may voluntarily provide:
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Name
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Email address
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Phone number
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Company name
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Country / address
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Message / project description / other details
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Any other information you choose to share
1.2 Automatically Collected Information
When you visit or use our Website, some data may be collected automatically via cookies, analytics tools, server logs, etc.:
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IP address
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Browser type and version
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Operating system
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Referring URL / pages visited
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Date/time of visit
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Device type (desktop, mobile)
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Click / navigation data
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Performance / error logs
1.3 Cookies and Tracking Technologies
We and our third-party partners may use cookies, web beacons, pixel tags, and similar technologies to collect and store information. This helps us:
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Improve the Website’s functionality and user experience
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Understand how users interact with our content
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Serve relevant content, offers, or marketing
You can manage your cookie preferences via your browser settings or via any cookie consent tools on the Website. Disabling certain cookies may impact your experience.
2. How we use your information
We use personal information for various legitimate business purposes, including:
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Responding to your inquiries, messages, and service requests
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Delivering and managing our services (web development, design, marketing, etc.)
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Sending you administrative notices (e.g. updates, policy changes)
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Sending marketing communications (only if you consent)
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Improving, optimizing, and analyzing our Website and services
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Detecting, preventing, investigating security issues, fraud, or abuse
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Complying with legal obligations
We will not use your information in a way that is incompatible with what was disclosed when collected, unless we first get your consent.
3. Legal basis for processing (if applicable)
If applicable (e.g. in jurisdictions with EU GDPR or similar laws), we rely on one or more of the following bases for processing personal data:
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Your consent (for marketing, cookies, etc.)
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Performance of a contract (to provide services you requested)
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Legal obligation (e.g. compliance with laws)
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Legitimate interests (e.g. improving our services, security, analytics), provided your rights are not overridden
4. Disclosure and sharing of information
We may share your information under the following circumstances:
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With our trusted service providers, contractors, or partners who assist us (hosting, analytics, email providers, CRM, etc.), under confidentiality obligations
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In case of a corporate transaction (merger, acquisition, sale of assets) — your information may be transferred as part of the deal
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To comply with legal obligations, court orders, or government requests
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To protect our rights, safety, property, or those of others
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With your consent
We do not sell your personal information to third parties.
5. Third-party services & links
Our Website may contain links to third-party websites or integrate with third-party services (e.g. analytics, social media, ad platforms). Those third parties have their own privacy policies. We are not responsible for their practices. We encourage you to review their policies before providing any personal information.
6. Data retention
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy (or as required by law). When data is no longer needed, we delete it or anonymize it.
For example:
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Contact / lead data: retained for a period following last contact or as required by legal obligations
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Analytical / log data: retained for a limited time for debugging, usage patterns, performance, etc.
7. Security measures
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure — so absolute security cannot be guaranteed.
If a data breach occurs and triggers legal requirements (e.g. notification), we will follow those obligations in applicable jurisdictions.
8. Your rights (depending on your jurisdiction)
Depending on where you are located, you may have certain rights regarding your personal data, including:
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The right to access the data we hold about you
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The right to rectify / correct inaccurate or incomplete data
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The right to erase / delete your data (right to be forgotten)
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The right to restrict or object to processing
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The right to data portability (receive your data in a structured form)
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The right to withdraw consent
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The right to lodge a complaint with a supervisory authority
To exercise these rights, you can contact us as provided below. We will respond in accordance with applicable law.
9. Children’s privacy
Our Website is not intended for children under the age of 13 (or under the applicable age in your country). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without proper parental consent, we will take steps to delete it.
10. International transfers
Because we work globally, your information may be transferred to, stored, or processed in countries other than your own (including UAE, or other jurisdictions where our service providers operate). We will ensure that such transfers comply with applicable laws and maintain adequate safeguards (e.g. standard contractual clauses, data protection measures).
11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time (for example, when we change our practices, services, or legal requirements). We will post the revised Privacy Policy on this page with the “Last updated” date.
If changes are material, we may notify you via email or notice on our Website prior to the change.
12. How to contact us
If you have questions, requests, or concerns about this Privacy Policy or your personal data, you may contact us at:
Designi Agency
Address: Nahda, Sharjah, UAE
Email: [email protected]
Phone: +92 301 941 1110 - +971 58 848 3920
